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Terms and Conditions

Orders and Delivery.

  • Goods will not be dispatched until full payment has been recieved.
  • All goods remain the property of Design by Hubbard until payment has cleared.
  • Coat orders will be dispatched within 14 days from time of order unless otherwise stated or notified. For special orders requiring a specific fabric please allow 28 days for delivery.
  • Discounts will only be made available in special cases (e.g. Service Dogs).
  • Large orders will be delivered by courier. If you require your order delivered to another address you must state this when placing the order.
  • When ordering please ensure you double check measurements. Adjustments made to clothing due to incorrect measurements will be charged for.
  • Some breeds of dog require a fitting before completion. In this instance adjustments will not be charged for. Postage for fittings will be free of charge, and packaging for return of fitting will be included.

Returns.

  • Customers must contact me to make arragnements before returning any goods. Returned goods will not be accepted without prior arrangement.
  • Returns will only be accepted if made within 28 days of reciept of order and only if they are returned as new.
  • Faulty goods will be exchanged and dispatched by return where possible. If no replacement is available a full refund will be given.

Additional Terms and Conditions.

  • Copyright for all clothing designs remains the intellectual property of Design by Hubbard at all times without exception. Clothing Designs may not be copied.

The above terms and conditions do not affect your statutory rights.